Shipping Policy

Where do you ship from?

• We ship from our warehouse in Pontiac, Michigan.

What shipping service do you use?

• Most packages are shipped via FedEx, but some locations we utilize USPS to ensure the fastest delivery possible.

When will I receive my shipment?

• We ship all packages by 12pm CST Monday through Friday.  We do not ship on weekends.  All packages placed over the weekend will be shipped Monday morning.  Packages typically take 3-7 days to arrive for US residents, and 7-14 days for international customers.  *Please note that weather issues such as storms, blizzards etc can affect delivery times.  Such events are out of our control and may effect delivery speed.  Updates on emergency events and delivery delays can be viewed on the carriers website (FedEx.com and USPS.com).

How much does shipping cost?

• Currently shipping for US customers is free.  International orders may see $8-12 USD in shipping costs.

How do I track my package?

• You can check on the status of your order at any time by visiting our "track my package" page and inserting your tracking number.  
  
  

Can I cancel my shipment?

• Packages cannot be cancelled once they are in transit.  Packages can only be cancelled if a shipping label has not been created yet.